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Upon ceasing enrollment and prior to beginning repayment, you will be required to complete exit counseling if you have received any of the following:
Exit counseling will provide information about borrower rights and responsibilities regarding loan repayment. You can complete your exit counseling requirements online by clicking on the following link: https://studentaid.gov/exit-counseling and sign in with your FSA ID.
For questions about your individual student loans, you should contact your loan servicer. To identify your loan servicer The following are loan servicers for loans that the U.S Department of Education (ED) owns. To find out who your loan servicer is,
Loan Servicer | Contact |
1-855-337-6884 | |
1-888-866-4352 | |
1-800-722-1300 | |
1-888-486-4722 | |
1-866-313-3797 | |
1-800-621-3115 (TTY: 1-877-825-9923 for the deaf or hard of hearing) | |
1-833-355-4311 |
Calculate Your Federal Student Loan Repayment options with the Loan Simulator. The Loan Simulator helps you estimate monthly student loan payments and choose a loan repayment option that best meets your needs and goals. You can also use it to decide whether to consolidate your student loan by visiting: https://studentaid.gov/loan-simulator/
Apply for a new income-driven repayment (IDR) plan or recertify an existing IDR plan on this page: https://studentaid.gov/idr/. IDR plans often provide a lower monthly payment compared to other plans because they are based on your income and family size rather than your loan amount. If your situation changes, you have options, including having your IDR plan recalculated or switching to a new IDR plan.
Stay informed on IDR Plan changes/court actions so you can make the best decision on your repayment options. You can either visit www.studentaid.gov and review the Announcements & Events or check out this link: https://studentaid.gov/announcements-events/idr-court-actions
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